Privacy Policy

Last updated: 14 May 2026

Fleetalyse is a trading name of Fleeta Limited. This policy explains what personal data we collect, why we collect it, how we use it, and the choices available to you.

Fleetalyse mobile applications may collect and process location data in order to provide live fleet tracking, route history, alerts, and transport management services.

1. Who we are

Fleetalyse provides fleet tracking, telematics, remote tachograph and related commercial services to vehicle and trailer operators. For data protection purposes, Fleeta Limited is the controller of the personal data collected through this website, associated sales processes, and Fleetalyse mobile and web applications.

2. What we collect

Identity and contact details such as names, company names, email addresses, phone numbers and job titles.
Order and account details such as fleet size, service preferences, installation preferences, quoted products, contract terms and commercial notes.
Communications such as contact form submissions, demo requests, support enquiries and email correspondence.
Technical data such as IP address, browser type, device type, approximate location, referral source and page usage information.
Operational customer data submitted during onboarding or service delivery, including contact and billing records.
Location and telematics data collected through Fleetalyse devices, mobile applications, and connected services where enabled, including vehicle positions, route history, alerts, and related fleet activity data.

3. How we use personal data

To respond to enquiries, demo requests and orders.
To prepare quotations, agreements, onboarding records and payment journeys.
To deliver customer support, account management and service communications.
To provide live fleet tracking, route history, alerts, transport management, and related mobile and web application features.
To improve website performance, user experience and service quality.
To meet legal, regulatory, fraud-prevention and record-keeping obligations.
To send product, compliance or industry updates where you have requested them or where we have a lawful basis to do so.

4. Lawful bases

Depending on the situation, we process personal data because it is necessary for pre-contract steps, contract performance, legal compliance, our legitimate business interests, or your consent.

5. Use of location data

Within the Fleeta Limited T/A Fleetalyse applications it is possible to set individual settings with regard to data protection. We would like to point out that your computer, tablet, or smartphone may also run other apps or establish network connections that collect, transmit, or store information about you or your position. Fleetalyse explicitly has no influence on this and refers to the respective device manufacturers and mobile phone providers.

Fleetalyse uses location data only to provide the services requested by customers, including live vehicle and asset tracking, route history, alerts, fleet monitoring, and related transport management features. Location data is processed securely and is only made available to authorised users of the Fleetalyse platform in accordance with account permissions and applicable law.

6. Sharing data

We may share personal data with trusted service providers involved in hosting, email delivery, analytics, payment processing, CRM, document handling, mobile app delivery, mapping, notifications, and core service delivery. We may also share data where required by law or where necessary to protect rights, safety or business operations.

7. Payments and third parties

Where online payments are collected, payment details are processed by the relevant payment provider. Fleetalyse does not store full card details on its own systems.

8. Retention

We keep data only for as long as reasonably necessary for the purpose collected, including to manage relationships, maintain records, resolve disputes and comply with legal or tax requirements.

9. Security

We use reasonable technical and organisational safeguards designed to protect personal data against unauthorised access, misuse, loss or disclosure. No internet-based system is completely risk free, but we aim to apply proportionate security controls across the website, mobile applications, and supporting systems.

10. Your rights

Subject to applicable law, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent where consent applies.

11. Contact

For privacy-related questions, please contact us using the details on our contact page or email info@fleetalyse.co.uk.

This page is a practical website policy template for Fleetalyse operations and should be reviewed against your final legal and compliance requirements.