Who ships your order
Fleetalyse shop orders are sold by Fleeta Limited T/A Fleetalyse, company number 16675897. Our registered office and return address is 50 Princes Street, Ipswich, England, IP1 1RJ.
Dispatch times
Orders placed before 2pm Monday to Friday are normally dispatched the next working day, subject to stock availability, payment checks and any fraud or manual review requirements. Orders placed outside working hours are processed on the next working day.
Delivery cost
Standard delivery is currently free for eligible Fleetalyse shop hardware orders to UK delivery addresses. Worldwide delivery outside the UK is charged at £15 and is added during Stripe checkout. The checkout and Google Merchant feed should show the same delivery charge. If a special delivery method or exceptional shipment is needed, we will confirm this before processing it.
Delivery countries
Fleetalyse primarily serves UK customers. We may also ship compatible hardware worldwide where the device, SIM and tracking service are suitable for the destination country.
Customers outside the UK do not pay UK VAT through Fleetalyse checkout, but they are responsible for any customs duties, import taxes, local compliance requirements or carrier clearance charges that may apply outside the UK.
Delivery estimates
- UK standard delivery: usually 2 to 5 working days after dispatch.
- Ireland and European delivery: usually 3 to 10 working days after dispatch.
- International delivery outside Europe: usually 5 to 15 working days after dispatch.
Delivery estimates are not guaranteed and may be affected by carrier delays, customs processing, stock checks or address verification.
Subscriptions and activation codes
Prepaid subscription codes are digital activation credits. They are emailed after successful Stripe payment where an email address is available and must be redeemed in the Fleetalyse customer portal against an eligible tracker.
Questions about delivery
Email: sales@fleetalyse.co.uk
Phone: +44 (0) 1473 851 238
WhatsApp: Message Fleetalyse